John@ProStreet

We have recently become a direct dealer for Superchips and related products, great news for you SUV, Diesel and Truck enthusiasts. The link to the product is here :

http://www.prostreetonline.com/s/ele...-solutions.asp

Here are some basic FAQ's on this product and answers to a few popular questions

Question # 1 Will it void my warranty?
No. It is illegal for a dealership to void your warranty based solely on the fact that you have installed an aftermarket product. But always remove the tuning before going to a dealer for service. For information regarding denial of warranty coverage, go to the SEMA website.

Question # 2 Is it safe to purchase a Superchips product off an Internet Auction site?

Buyers beware! We are sorry to say the answer is no. We get calls from too many unsuspecting buyers that bought what they thought was a new product, only to find out it was used and unusable. Superchips, Inc warranty applies to the original owner only. We do not warrant any used products. You must provide a copy of the sales reciept in your name for any warranty service.

Question # 3 Will it damage my transmission?

No. In most cases, transmission operation is improved.

Question # 4 Why won't the chip or Tuner work on my vehicle? It's the same motor.

While the motor may be the same, the programming of the computer can and usually does change from one model vehicle to another and from one year to the next. If the label on the Tuner states 96-03, it won't work on an 04 model.

Question # 5 How do I find a dealer in my area?

Go to our Find a Dealer page by clicking on the link at the top of this page, scroll down and enter your area code and first 3 digits of your local exchange. Alternatively, you can call 800-898-2447 for the nearest Superchips dealer.

Question # 6 Does your product require a higher grade fuel than 87 octane?

While some Superchips products give you the choice of running 87 or 91-93 octane fuel, most vehicles require the use of 91- 93 octane fuel to get the advertised increase in Horsepower and Torque output.

Question # 7 Will this improve my fuel mileage?

While we design our programs specifically for more performance and better drivability, in most cases the vehicle gets better fuel mileage.

Question # 8 How difficult is this to install

Extremely easy. Usually installation takes less than 10 minutes and requires no automotive knowledge whatsoever.

Question # 9 Can my vehicle be returned back to stock?

Yes, by simply removing the program setting.

Question # 10 Do you have all throttle point tuning?

Yes, we tune at all throttle positions, from idle to full.

Question # 11 Will it remove the speed limiter?

In most vehicles this option is available. Please check our products page for your vehicle's specific list of options. Remember, it is your responsibility to have tires that are designed to handle the increased speed the raised limiter allows.

Question # 12 What type of warranty does Superchips carry?

All of our products come with a 30-day money back guarantee as well as a limited 12 month warranty from date of purchase. Your sales receipt is your proof of purchase and is required for any warranty coverage.

Question # 13 Can I stack a Superchips performance product on top of another product?

NO! Superchips does not recommend the stacking of our product on top of any other performance enhancing chip, module or tuner. Superchips will not warrant or be liable for any damage caused by the stacking of our Superchips product on top of another performance enhancing chip or programmer.

Question # 14 What is the difference between "Peak" HP gains, and "Max" HP gains?

Peak HP gains are measured at the RPM level that the stock motor made it's highest horsepower. Max HP gains are measured at the RPM level with the greatest gain over stock.

Question # 15 Is there a Flashpaq or Max Tuner for my Motor home or Van?

Sorry, but we currently do no offer product for motor homes or most Vans, unless they are listed in the drop down list.

Question # 16 Why doesn't my Tuner display screen light up when I plug it in?

On Fords, GMs and some Dodges, your cigarette lighter fuse may be blown. Other Dodge products may have a blown fuse other than the cigarette lighter fuse.

Question # 17 Tuner needs update. What do I do?

Once the tuner states "Needs Update", write down the files shown on the tuner display, turn off the ignition and unplug the tuner. Locate original sales receipt and call Superchips if you have a Max Tuner or log onto Flashpaq.com if you have a Flashpaq Tuner.

Question # 18 What do I do if I am taking the vehicle to the dealer?

Always, make sure you take the tuning out of your vehicle and return it to stock before going to the dealer for any kind of service. There is a fee you will have to pay, if you leave the tuning in your vehicle and the dealer flashes over it.

Question # 19 Will the Superchips Tuner work with aftermarket modifications

Typically our tuning is designed to work with basically stock vehicles. Cat back Exhaust are ok Shorty headers are ok on normally aspirated applications Cold Air Intakes are typically ok, but only when the mass air meter is the same distance from the throttle body as with the stock intake. Bigger down pipes on diesels typically work fine except on the 6.0L Ford where the bigger down pipes hurt the low end torque of the motor.

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